Terms of Service
Last updated: 7/30/2025
1. Acceptance of Terms
By purchasing or using Caption Glass™, you agree to these Terms of Service. If you do not agree, please do not use our products or services.
2. Product Description
Caption Glass™ is an assistive device designed to provide real-time captions. While we strive for high accuracy, Caption Glass™ is not a substitute for professional interpretation services in critical situations.
3. Medical Device Classification
Caption Glass™ is FCC certified as an assistive device. It is not intended to diagnose, treat, cure, or prevent any medical condition.
4. Warranty
- 2-year manufacturer warranty on hardware defects
- 30-day return policy for unopened products
- Warranty does not cover damage from misuse or accidents
5. Subscription Services
Optional subscription features require a monthly fee. You may cancel at any time. Basic captioning functionality works without a subscription.
6. Privacy and Data
Your use of Caption Glass™ is also governed by our Privacy Policy. We process audio locally on the device and do not store conversations.
7. Limitation of Liability
Caption Glass™ and its affiliates shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products.
8. Updates and Modifications
We may update these terms from time to time. Continued use of Caption Glass™ after changes constitutes acceptance of the new terms.
9. Governing Law
These terms are governed by the laws of California, United States.
10. Contact Information
For questions about these terms, contact us at legal@caption.com.ai