Enterprise Platform
Built for IT administrators and designed for scale. Comprehensive management, security, and support features for enterprise Caption Glass™ deployments.
Platform Overview
Everything you need to manage Caption Glass™ at scale
Centralized Management
Single dashboard to manage hundreds of devices across multiple locations
Enterprise Security
SOC 2 compliance, data encryption, and audit logging built-in
Usage Analytics
Detailed insights into device usage, user adoption, and ROI metrics
24/7 Support
Dedicated support team with guaranteed response times
Device Management Dashboard
Centrally manage your entire Caption Glass™ fleet from a single, intuitive dashboard. IT administrators can deploy, configure, and monitor devices across multiple locations.
- Deploy and configure devices remotely
- Push software updates across entire fleet
- Monitor device health and battery status
- Set organization-wide usage policies
- Manage user groups and permissions
- Bulk device replacement and warranty tracking
Dashboard Preview
Security & Compliance
Enterprise-grade security with comprehensive compliance certifications. Built to meet the highest industry standards for data protection.
Data Encryption
AES-256 encryption for all data at rest and in transit
Access Controls
Role-based permissions with multi-factor authentication
Audit Logging
Comprehensive logging of all system access and changes
Privacy Controls
Granular privacy settings with data residency options
Zero Trust Architecture
Our platform is built on zero trust principles with continuous verification, least privilege access, and assume breach methodology for maximum security.
Usage Analytics Dashboard
Analytics & Reporting
Comprehensive analytics to track adoption, measure ROI, and optimize your accessibility program. Real-time dashboards and automated reporting keep stakeholders informed.
- Device utilization and uptime statistics
- User adoption and engagement metrics
- Caption accuracy and performance data
- Cost savings and ROI calculations
- Compliance audit reports
- Custom reporting and data exports
Enterprise Support
White-glove service with dedicated support teams who understand your business
Standard Support
Included with all enterprise orders
- Email support (24-hour response)
- Knowledge base access
- Community forum
- Standard training materials
Priority Support
Included with Professional tier+
- Phone support (4-hour response)
- Priority email queue
- Live chat support
- Video troubleshooting sessions
Premium Support
Included with Enterprise tier
- 24/7 phone support (1-hour response)
- Dedicated customer success manager
- On-site support visits
- Direct engineering escalation
Global Support Coverage
Our support team includes ASL interpreters and deaf community advocates, providing culturally competent assistance in your preferred communication method.
Ready to See the Platform in Action?
Schedule a personalized demo to see how Caption Glass™ Enterprise can transform accessibility in your organization.
Questions about platform capabilities? Contact our technical team at enterprise@caption.com.ai